Find out everything you need to know about our Privacy Policy.

Who we are

At BIGPORT we respect the privacy of our customers and thank you for the trust you place in us. All personal information relating to customers or visitors using the BIGPORT online shop will be treated in accordance with the Personal Data Protection Act of 26 October 1998 (Act no. 67/98). In particular, the personal information collected may include your name, e-mail address, telephone and/or mobile phone number, address, and/or others.

In compliance with the General Data Protection Regulation (GDPR) on the Protection of Personal Data, your data will be processed by BIGPORT- COSMETICS, HEALTHCARE AND HOUSEHOLD SOLUTIONS, LDA, legal person number 506 869 601, with registered office at Rua José Martins de Castro, nº 160, São Pedro da Cova – Gondomar, registered at the Commercial Registry Office of Gondomar under the single registration and legal person number 506 869 601, and with share capital of €157,500.00.

BIGPORT is responsible for processing personal data within the scope of the General Data Protection Regulation.

If you have any questions regarding the processing of your personal data in relation to this Privacy Policy, please contact us via the following channels:

Telephone: 224 663 220 Address: Rua José Martins de Castro, nº 160 | 4510-291, Gondomar – Portugal Email: encomendas@loja.bigport.pt

What personal data is collected?

Name, address, telephone number and e-mail address, either provided by the owner or by their legal representative, for the following purposes:

  • offer and personalise products;
  • improve our services through more targeted communication;
  • send information regarding current or future competitions, promotions or commercial activities;
  • fulfilment of the contract of sale or provision of services or to carry out pre-contractual steps at your request.
  • make home deliveries;
  • pcustomer service.

Analytical data

BIGPORT may collect statistical access data, which will not be disclosed by us to third parties.

 

Who is the data shared with?

Your personal information may be disclosed:

  • Only on the brands worked on by BIGPORT;
  • BIGPORT’s third-party service providers, namely the logistics companies responsible for processing/delivering orders.

How long do we keep the data?

According to our Privacy Policy, BIGPORT retains your personal data only for the period of time strictly necessary to fulfil the purpose for which it collected it or, as the case may be, until you exercise your right to object or right to erasure (‘right to be forgotten’).

What rights do you have over your data?

Data subjects may request access to, rectification or cancellation of their personal data. If you wish to exercise any of these rights, please contact us by e-mail: encomendas@loja.bigport.pt.

Cookies

Cookies are used to improve our service. Some of the cookies are essential to guarantee the functionalities provided, others are designed to improve performance and the user experience, and finally we have advertising cookies that allow us to display adverts relevant to the user profile collected.

You can also define the ‘non-acceptance’ of cookies, this may limit access to and use of certain features of the site./p>

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves as if you were visiting those websites. This site may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged in to that site.

Security

A transfer, storage and processing of personal data collected through this website website sare protected by a secure connection (SSL), which complies with security legislation in terms of technical equipment and the use of a computersoftware.

 

Last updated: January 2025.